I am Treasurer for the Marina Breeze Homeowner Assn. in Venice, CA and recently hired Bill Walter to repair a security gate for our building which was not closing and latching correctly. He successfully completed the task in record time and the gate has been working perfect for more than a month now. He later phoned me back to ask if he could return and replace another small part which he had found in his collection of spare parts. Of course I said yes, wondering if he might charge me again. Well, there was no charge for that return trip and he said it was fine because it was part of the warranty for the original repair. I have never used Bill Walter before as a Locksmith, but I would like to add that Bill and I were High School friends many years ago back on the east coast, and have remained friends over 45 years. I have always considered him highly trustworthy, and an honorable man. He is also a mechanical genius, and a very dear person. YOU WILL NOT BE DISAPPOINTED!!!